Privacy policy

Privacy Policy

Last updated: March 19, 2025

This Privacy Policy explains how Ziužiai (“Website”, “we”, “us”, or “our”) collects, uses, and discloses your personal data when you visit, use our services, or purchase products from ziuziai.com (the “Website”), as well as when you otherwise interact with us in relation to the Website (collectively, the “Services”). The terms “you” and “your” refer to you as a user of the Services, whether you are a customer, visitor, or another person whose information we collect under this Privacy Policy.

Changes to the Privacy Policy
We may update this Privacy Policy periodically due to changes in our operations or for other legal, regulatory, or operational reasons. Updated versions will be posted on the Website, the “Last updated” date will be revised, and additional measures may be taken as required by applicable law.

How we collect and use your personal data
When providing Services, we collect information about you from various sources as described below. The types of information we collect and how we use it depend on how you interact with us.

Beyond the specific purposes outlined below, we may use your information to communicate with you, provide or improve the Services, comply with legal obligations, ensure compliance with our terms, and protect our Services, our users, or other individuals’ rights.

Types of personal data we collect

Information you provide directly

  • Contact information: name, surname, address, phone number, email address.
  • Order information: name, surname, billing and shipping address, payment confirmation, email, phone number.
  • Account information: username, password, security questions, and other account security information.
  • Customer service information: any information you provide when communicating with us (e.g., messages through the Services).

Some features of the Services may require you to provide certain personal data. If you do not provide this data, you may not be able to use those features.

Information about your use of the Services
We may automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies (“Cookies”). This may include device and browser information, network connection data, IP address, and other data about your activity on the Website.

Information from third parties

  • We may also receive information about you from third parties, such as:
  • Companies providing technical, sales, or customer support (e.g., Shopify).
  • Payment service providers who process payment information (bank account, card number, billing address).
  • Third parties with whom we collaborate for advertising and marketing purposes.
  • All information obtained from third parties is processed in accordance with this Privacy Policy.

How we use your personal data

  • Provision of products and services: processing orders, account management, customer support, delivery.
  • Marketing and advertising: sending promotional communications and personalizing advertisements.
  • Security and fraud prevention: detecting and preventing unauthorized activity.
  • Communication with you: responding to inquiries and providing customer support.

Cookies
Like many websites, we use Cookies. More information about Shopify-related Cookies can be found in Shopify’s Cookie Policy. You can disable Cookies in your browser settings, but this may affect your user experience.

How we disclose personal data
We may share your information:

  • With service providers (IT support, payment processing, data analysis).
  • With business and marketing partners.
  • As required by law.
  • In the event of a business reorganization (e.g., merger).

Children’s data
The Services are not intended for children, and we do not knowingly collect information from individuals under 16. If you believe such data has been collected, contact us to request its deletion.

Security and data retention
We take reasonable measures to protect your data; however, no system is completely secure. Personal data is retained as long as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

Your rights
Depending on your location, you may have the following rights:

  • Right to access: obtain information about the personal data we process.
  • Right to delete: request the deletion of your personal data.
  • Right to rectify: request correction of inaccurate data.
  • Right to object: object to certain data processing (e.g., marketing).

To exercise these rights, contact us using the details below.

Complaints
If you believe your data is being processed incorrectly, contact us. If our response is unsatisfactory, you may contact the data protection authority in your country.

International users
Your data may be transferred, stored, and processed outside your country. If data is transferred outside the European Economic Area (EEA), we use appropriate safeguards (e.g., Standard Contractual Clauses).

Contact information
For questions regarding this Privacy Policy or to exercise your rights, contact us:

Email: ziuziaihandmade@gmail.com
Facebook: @ziužiai
Business Owner: Aistė Juknė
Business Registration Number: 1407322
Address: Ežero g. 27, Šiauliai, 76285, Lithuania